Create a Samsung account

IT Open Net 19/08/2021 149

KNOX DOCUMENTATION

All Files

*BASICS*

The Knox Ecosystem

White Paper

Introduction

The Samsung Knox Platform

Feature Summary

Core Platform Security

Root of Trust

Knox Vault

Trusted Boot

Real-time Kernel Protection

Device Health Attestation

Sensitive Data Protection

App Security

Network Security

Virtual Private Networks

Network Platform Analytics

Certificate Management

Universal Credential Management

Client Certificate Manager

Client Enrollment Protocols

Device Management

Device Software Update Management

Granular Device Management

Samsung DeX Management

Firewall Management

Remote Control

Audit Log

User Authentication

Biometric Authentication

App and Data Protection

Enterprise Productivity Apps

Advanced App Management

DualDAR Encryption

Appendix

Knox Certifications

Common Criteria Mode

About this White paper

Samsung Knox Portal

Knox Cloud Services

Sign in with Azure AD

Introduction

Super admins: Get started

Step 1: Enroll in the Samsung Knox portal

Step 2: Configure Azure AD settings

Step 3: Sign in as a super admin

Step 4: Invite sub-admins

Sub-admins: Get started

Register for Knox services

Features

Disconnect Azure AD

General Knox Support

Knox Licenses

*FOR IT ADMINS*

Knox Suite

Introduction

How-to videos

Get started

Video: Getting started with Knox Suite

Create a Samsung account

Apply for access to Knox Suite

Log in to the Knox Suite services

Confirm and register your license

Learn more about Knox Suite

Enterprise Edition devices

Video: Managing Knox Suite licenses for EE devices

Introduction

Before you begin

Generate a license

Merge licenses

FAQs

KBAs

Knox Platform for Enterprise

Introduction

Before you begin

Before you begin

Get started with UEMs

Introduction

Blackberry UEM

Overview

Configure Android Enterprise

Overview

Configure Android Enterprise

Deploy BYOD device

Deploy Company-owned device

Deploy fully managed device with work profile

Configure Managed Google Play

Configure AppConfig

Configure Knox Platform for Enterprise

Configure Knox Platform for Enterprise

Configure KPE Standard

Configure KPE Premium

Configure Knox Service Plugin

Add to UEM console

Configure policies

Deploy policies

Citrix Endpoint Management

Overview

Configure Android Enterprise

Overview

Configure Android Enterprise

Deploy Work Profile

Deploy Fully Managed Device

Deploy fully managed device with work profile

Deploy Dedicated Device

Configure Knox Platform for Enterprise

Configure Knox Platform for Enterprise

Configure KPE using KSP

Configure Knox Service Plugin

Add to UEM console

Configure policies

Deploy policies

FAMOC

Overview

Configure Android Enterprise

Overview

Configure Android Enterprise

Deploy Work Profile

Deploy Fully Managed Device

Deploy fully managed device with work profile

Deploy Dedicated Device

Configure Knox Platform for Enterprise

Configure Knox Platform for Enterprise

Configure KPE using KSP

IBM MaaS360

Overview

Configure Android Enterprise

Overview

Configure Android Enterprise

Deploy BYOD device

Deploy Company-owned device

Deploy Work profile on company-owned device

Deploy Fully managed device with work profile

Deploy Dedicated Device

Configure Managed Google Play

Configure AppConfig

Configure Knox Platform for Enterprise

Configure Knox Platform for Enterprise

Configure KPE Standard

Configure Knox Service Plugin

Add to UEM console

Configure policies

Deploy policies

Microsoft Intune

Overview

Configure Android Enterprise

Overview

Configure Android Enterprise

Deploy BYOD device

Deploy Company-owned device

Deploy Dedicated Device

Configure Knox Service Plugin

Add to UEM console

Configure policies

Deploy policies

Map key for Walkie Talkie

OEMConfig profile

Create OEMConfig profile

Configuration designer

JSON Editor

MobileIron Cloud

Overview

Configure Android Enterprise

Overview

Configure Android Enterprise

Deploy Work Profile

Deploy Fully Managed device

Deploy Fully Managed device with work profile

Deploy Dedicated Device

Configure Managed Google Play

Configure AppConfig

Configure Knox Platform for Enterprise

Configure Knox Platform for Enterprise

Configure KPE Standard

Configure KPE Premium

Configure Knox Service Plugin

Add to UEM console

Configure policies

Deploy policies

MobileIron Core

Overview

Configure Android Enterprise

Overview

Configure Android Enterprise

Deploy BYOD device

Deploy Company-owned device

Deploy fully managed device with work profile

Deploy Dedicated Device

Configure Managed Google Play

Configure AppConfig

Configure Knox Platform for Enterprise

Configure Knox Platform for Enterprise

Configure KPE Standard

Configure KPE Premium

Configure Knox Service Plugin

Add Knox Service Plugin

Samsung Knox Manage

Overview

Configure Android Enterprise

Overview

Configure Android Enterprise

Deploy BYOD device

Deploy company-owned device

Deploy fully managed device with work profile

Deploy dedicated device

Configure Managed Google Play

Configure AppConfig

Configure Knox Platform for Enterprise

Configure Knox Platform for Enterprise

Configure KPE Standard

Configure KPE Premium

Configure Knox Service Plugin

Add to UEM console

Configure and deploy policies

Map key for Walkie Talkie

SOTI MobiControl

Overview

Configure Android Enterprise

Overview

Configure Android Enterprise

Deploy BYOD device

Deploy Company-owned device

Deploy fully managed device with work profile

Deploy Dedicated Device

Configure Managed Google Play

Configure AppConfig

Configure Knox Platform for Enterprise

Configure Knox Platform for Enterprise

Configure KPE Standard

Configure KPE Premium

Configure Knox Service Plugin

Add to UEM console

Configure policies

Deploy policies

VMware Workspace ONE UEM

Overview

Configure Android Enterprise

Overview

Configure Android Enterprise

Deploy BYOD device

Deploy Company-owned device

Deploy fully managed device with work profile

Deploy Dedicated Device

Configure Managed Google Play

Configure AppConfig

Configure Knox Platform for Enterprise

Configure Knox Platform for Enterprise

Configure KPE Standard

Configure KPE Premium

Configure Knox Service Plugin

Add to UEM console

Configure policies

Deploy policies

Knox Service Plugin

Introduction

Get started

Before you begin

STIG

STIG configurations

STIG 9

STIG 9 COBO

STIG 9 COPE

STIG 10

STIG 10 COBO

STIG 10 COPE

STIG 11

STIG 11 COBO

STIG 11 COPE

KSP references

Set up with UEM

Introduction

Blackberry UEM

1. Add to UEM console

2. Configure policies

3. Deploy policies

Citrix Endpoint Management

1. Add to UEM console

2. Configure policies

3. Deploy policies

IBM MaaS360

1. Add to UEM console

2. Configure policies

3. Deploy policies

Microsoft Intune

1. Add to UEM console

2. Configure policies

3. Deploy policies

4. Key mapping

MobileIron Cloud

1. Add to UEM console

2. Configure policies

3. Deploy policies

Samsung Knox Manage

1. Add to UEM console

2. Configure and deploy policies

3. Map key for Walkie Talkie

SOTI MobiControl

1. Add to UEM console

2. Configure policies

3. Deploy policies

VMware Workspace ONE UEM

1. Add to UEM console

2. Configure policies

3. Deploy policies

Configure policies

Schema structure

Basic examples

Advanced Examples

Policy descriptions

Release notes

FAQs

Troubleshoot

Debug mode

Error messages

Knowledge base articles

Get support

Release notes

Migrate to Android 11

Device management modes

Overview

Work profile on company-owned devices

Android policies in the personal side

Knox policies in the personal profile

Separated apps

Prepare Knox for Android 11

FAQs

Troubleshoot

Get device logs

KBAs

Knox Mobile Enrollment

Introduction

How-to videos

Get started

Before you begin

Firewall exceptions

Get started carousel and auto tour

Features

Register resellers

Add an admin

Create profiles

Google device owner support

MDM compatibility matrices

Device users

Activity log

Enroll and unenroll devices

Configure devices

Provide KME feedback

Use the Knox Deployment App (KDA)

Recover Google FRP locked devices using KME

Role-based access control (RBAC)

Release notes

FAQs

Troubleshoot

Get support

KBAs

On-Premise

Introduction

About

Minimum Requirements

Get started

Set up and configuration for IT admins

Device set up process for device users

Release notes

FAQs

Knox Configure

Mobile

Introduction

Get started

KC firewall exceptions

Before you begin

Sign up for Knox Configure

Get started carousel and auto tour

Dashboard

Step 1: Set up your Knox Configure account

Step 2: Create a Knox Configure profile

Step 3: Customize your Knox Configure profile

Setup edition

Dynamic edition: Normal mode

Dynamic editon: ProKiosk mode

Samsung Kids mode

DeX profile support

Custom booting and shutdown animation

Step 4: Assign your Knox Configure profile to a device

Features

Update an existing device profile

Bulk device operations

Administrators and roles

Activity log

Device details and logs

ProKiosk support

License management

Shared Device

Lock and unlock devices

Provide KC feedback

Knox Deployment App

Release notes

FAQs

Troubleshoot

Portal-side errors

Device-side errors

Warning messages

Get support

Wearables

Introduction

Get started

KC firewall exceptions

Step 1: Set up your Knox Configure account

Step 2: Create a new profile

Step 3: Customize your profile

Setup edition

Dynamic edition: Normal mode

Dynamic Edition: Prokiosk mode

Custom booting and shut down animations

Step 4: Assign your Knox Configure profile to a device

Updating an existing device profile

Features

Administrators and roles

License management

App management

Deploy devices

Device states

Activity log

KC feedback

Release notes

FAQs

Troubleshoot

Portal-side errors

Device-side errors

Warning messages

Get support

Shared Device

KBAs

Knox Capture

Introduction

How it works

Overview

Apps and activities

Scan engine settings

Keystroke output

Intent output

Deployment

How-to videos

IT admins: Get started

Getting started with Knox Capture

Step 1: Launch Knox Capture

Step 2: Create a scanning profile

Step 3: Select apps and activities

Step 4: Configure the scanner

Step 5: Set keystroke output rules

Step 6: Test apps in your configuration

Step 7: Share your configuration

Step 8: Deploy Knox Capture in Managed mode

End users: Get started

Getting started with Knox Capture

Features

Activate your license

Add activities to a profile

Duplicate a profile

Export a scanning configuration

Import a scanning configuration

Set the camera scan trigger

Check a configuration in test mode

Release notes

FAQs

Troubleshoot

Knox Asset Intelligence

Introduction

How-to videos

Get started

Before you begin

Access the Knox Asset Intelligence console

Get started carousel

Get a license

Configure devices

Configure your dashboard

Set up reported device data

Data module overview

App insights

Application usage

App no response and Force close

Abnormal app events

Battery insights

Battery status

Battery state of health

Battery level trend

Wi-Fi connectivity

Location tracking

Device debug log

Features

Manage devices

Manage licenses

Register a reseller

Invite and manage administrators

View the activity log

View the device debug log

Troubleshoot

Device-side errors

Portal-side errors

Release notes

FAQs

KBAs

Knox Finder

Introduction

Get started

Step 1: Download and set up Knox Finder

Release notes

FAQs

Knox Manage

Introduction

About

Key Features

Key Features

Key Strengths

Minimum Requirements

How-to videos

Get started

Video: Getting started with Knox Manage

Access Knox Manage

Introduction

Setup Knox Manage Account

Log in to Knox Manage

View your license information

Configure basic environments

Introduction

Set the user authentication method

Configure Android Enterprise environments

Set the APN certificate (iOS only)

Create user accounts

Introduction

Register a single user account

Register bulk user accounts

Register a single AD/LDAP user account

Register multiple AD/LDAP user accounts

Create groups

Introduction

Register a group

Register an AD/LDAP sync group

Add users to user groups

Add devices to device groups

Create organization

Add an organization

Move users to a different organization

Assign an application to an organization

Set up devices and profiles

Create a new profile

Assign profiles to groups and organizations

Enroll devices

Register and enroll a shared device

View device information

View the device list

View details of a device

Apply profiles to organizations

Set up Knox Manage deployment with a Knox Suite license

Configure

Licenses

Overview

View license information

Register a license

Renew an expired license

View and modify a license

Convert a license

Organization

View organization list

View organization details

Modify organization details

Apply profiles to organizations

Assign and distribute content to organizations

Delete organizations

Users

Register a single user account

View a list of users

View the user's details

Modify details of a user's account

Send device commands to users

Send enrollment guides to users using email and SMS

Send user guides, templates and notifications

Send enrollment guides to users using email and SMS

Send templates or user notifications to users using email

Change or reset password

Change the user account's password

Reset the user account's password

Delete user accounts

Sync user information

Video: Synchronize users and groups with Active Directory in Knox Manage

Sync user information with AD/LDAP

Add sync services

Run sync services

Automate sync services

Monitor sync services

Manage sync services

Groups

View details of a group

Manage groups

Overview

Add users to user groups

Add devices to device groups

Assign applications to groups

Export Group details to CSV

Apply profiles to groups

Distribute content to groups

Send commands to devices in groups

Monitor the locations of the devices in a group

Delete groups

Devices

View device information

View device list

View device details

Device connection statuses

Monitor devices

Generate a list of devices

View details of a device

View device logs

Locate devices

Enroll devices

Enroll a single device

Enroll devices in bulk

Enroll devices in bulk

Use Samsung Knox Mobile Enrollment

Use Zero Touch Enrollment (Android Enterprise devices only)

Use the Apple Device Enrollment Program (iOS devices only)

Unenroll devices

Manage limited enrollment

Send commands to devices

Introduction

Android Enterprise

Android Legacy/Knox Workspace

iOS

Windows

Check the locations of the devices

View device logs

Content

Overview

View content

Manage content

Add content

Assign content

Distribute content

Modify content

Delete content

Applications

View applications

View the application list

View an application's details

Add applications

Introduction

Add internal applications

Add public applications using Google Play Store

Add public applications using iOS App Store

Add public applications using Managed Google Play Private

Add public applications using Managed Google Play Store Private Web

Assign applications

Introduction

Assign internal applications

Assign iOS App Store applications

Assign Google Play applications

Assign Managed Google Play applications

Assign Managed Google Play Private applications

Assigned Managed Google Play Public Web App

Manage applications

Modify applications

Manage application categories

Manage control apps

Export Application detail to CSV

Volume Purchase Program for iOS

About the program

Before you use the VPP

Set up the VPP

Manage VPP users

Manage VPP applications

Profile

About profile

View profiles

View the list of profiles

View the details of a profile

Export applied profile policies

Set up profiles

Create a new profile

Copy an existing profile

Export a profile

Configure events for profiles

Create and associate event types

Types of events

Configure profile policies

Steps to configure policies

Android Enterprise

Samsung Knox running Android Enterprise

Android Legacy

Knox Workspace (Android Legacy) Policies

iOS

Windows

Apply policies and configurations to devices

Automatic deployment (Android only)

Manual deployment (all other platforms)

Assign and apply profiles to devices

Assign profiles to groups

Assign profiles to organizations

Manage profiles

Set up the profile priorities

Modify profiles in detail

Set the profile update schedule

Collect device location information

Set System Update Freeze Period

Knox E-FOTA

About Knox E-FOTA

Knox E-FOTA One

About Knox E-FOTA One

Log in to Knox E-FOTA One

Video: Connecting Knox E-FOTA One to Knox Manage

Knox E-FOTA on MDM

About Knox E-FOTA on MDM

View the E-FOTA group list

Add devices to an E-FOTA group

Modify firmware update configuration

View status and history

View device firmware update status

View E-FOTA group change history

Certificates

Overview

Certificate authority (CA)

Certificate templates

External certificates

View certificate issuing history

Advanced settings

Introduction

List of environment settings

Set Knox Manage agent policies

Applicable policies for the Knox Manage agent

Configuring the Keepalive settings

Adding a notice

Configure message templates

Overview

Basic message templates

Add message templates

Manage added message templates

Manage master data

Set the logo

Configure administrator accounts

Overview

Add an administrator

Select profiles to manage for sub-administrators

Select organizations to manage for sub-administrators

Activate administrator accounts

Activate technical support administrators

Monitor

Dashboards

Types of dashboards

Add a new dashboard

View other dashboards

Manage dashboards

Reports

Manage reports

Add a new report

Manage reports

View reports

View the report list

View report details

Default reports and report queries

Audits

Types of audits

Create audit targets

Audit logs

View the audit list

View audit logs

Download audit logs

Alerts

Types of alerts

Configure alerts

View alerts

Device logs

Service history

Kiosk devices

Introduction

About

Benefits of Kiosk

Types of Kiosk applications

Minimum requirements

Functions in the Kiosk menu

Create Kiosk devices

Introduction

Create a Kiosk

Copy existing Multiple-App Kiosk

Configure a Kiosk in a profile

Kiosk Wizard

Video: How to use the Knox Manage Kiosk Wizard

Introduction

Kiosk Wizard menu items

Kiosk preview

Utilities in the Kiosk Wizard

Configure device settings

Kiosk browser

Use the Kiosk browser

Specify the Kiosk browser URL

Install Kiosk application

Install a Kiosk application on a device

Install a Kiosk application using a device command

Install a Kiosk application using a profile

Set uninstall prevention

Exit Kiosk mode

Remote Support

Introduction

Minimum requirements

Remote Support viewer

Control devices

Active Directory

Integrate a directory server

View a directory server's status

Add a directory server

Update a directory server's status

Copy a directory server

Modify directory server information

Delete directory servers

Configure a directory connector

View the directory connector status

Add a directory connector

Test a directory service

Set the directory service operating hours

Copying a directory connector

Modify directory connector information

Delete directory connectors

Use Cloud Connector

Video: Getting started with Samsung Cloud Connector for Knox Manage

Overview

Prepare for installation

Install the SCC client

Run the SCC client

Configure the SCC client

Update the SCC client

Integrate services in Knox Manage

Fix background service errors

Microsoft Exchange

Overview

Configure the Exchange server

Configure ADCS and AD for Microsoft Exchange

Configure a profile for Microsoft Exchange

Access Microsoft Exchange on the device

Mobile Admin

Overview

Understand the Mobile Admin screen

Get started on using Mobile Admin

Manage devices on Mobile Admin

Manage users on Mobile Admin

Appendix

Manage Open API

Overview

Manage API clients

Video: Connecting Knox E-FOTA One to Knox Manage

Invalidate tokens

View the API log

View the API client log

List of Open API

List of audit events

Device audit events

Server audit events

Admin Portal audit events

Lists of error codes

Client error codes

Admin Portal access error codes

AppWrapper error codes

List of Lookup Items

Knox Manage Migration Guide

Knox Manage User Guide

Release notes

FAQs

KBAs

Knox E-FOTA

Introduction

How-to videos

Get started

Video: Getting started with Knox E-FOTA

Firewall exceptions

Before you begin

Get a license

Add a device

Start enrollment

Install and launch the client app

Complete enrollment

Features

Features overview

About the Knox E-FOTA admin portal

Create a campaign

Video: Creating a campaign on Knox E-FOTA

Introduction

Create a campaign

Create a test campaign

Push and poll

Monitor operations

Manage devices

Share a license to another tenant

Unenroll devices

Manage roles

Join Knox E-FOTA

View the activity log

EMM integration

Overview

Blackberry

Prerequisites

Add device groups from Blackberry

IBM

Prerequisites

Add device groups from IBM

Knox Manage

Video: Connecting Knox E-FOTA One to Knox Manage

Prerequisites

Add device groups from Knox Manage

Microsoft Intune

Prerequisites

Add device groups from Microsoft Intune

MobileIron

Prerequisites

Add device groups from MobileIron

SOTI

Prerequisites

Add device groups from SOTI

VMware

Prerequisites

Add device groups from VMware

Manage EMM groups

Disconnect your EMM

Appendix

Install an app to devices through an EMM

EMM compatibility matrix

Release notes

FAQs

KBAs

Troubleshoot

Troubleshoot

Knox tools

Get support | Knox E-FOTA

Legacy Knox E-FOTA products

Knox E-FOTA Advanced

Introduction

White paper

Introduction

Knox E-FOTA

About Knox E-FOTA Advanced

Setting up Knox E-FOTA Advanced

Hierarchical domains

Set roles

Organize devices

Get software update info

Server updates

Get started

Appendix

About this white paper

Get started

Before you begin

Get a license

Register a device

Install the client app to a device

Confirm server connection

Features

Overview

Execute an update campaign

Monitor operations

Manage devices

Manage firmware

Manage domains

Manage users

Manage your license

Appendix

Migrate from Knox E-FOTA Advanced to Knox E-FOTA One

Introduction

Export devices from Knox E-FOTA Advanced

Prepare the device list

Set up Knox E-FOTA One

Add your devices to Knox E-FOTA One

Enroll devices in Knox E-FOTA One

Install and launch the client

Remove devices from Knox E-FOTA Advanced

MDM compatibility matrix

Release notes

FAQs

Troubleshoot

Tools

Error messages

Error codes

Get support

KBAs

Knox E-FOTA on MDM

Samsung Care+ for Business

Introduction

Get started

Get access to the portal

Get started carousel and auto tour

Manage licenses

Manage resellers

Manage devices

Manage admins and roles

Submit claim

Features

Portal dashboard

Bulk actions

Activity log

Release notes

FAQs

*FOR RESELLERS*

Knox Deployment Program

Introduction

Get started

Get access to the Reseller Portal

Buy from a reseller

Features

Reseller dashboard

Manage customers

Manage devices

Manage admins and roles

Activity log

Release notes

FAQs

KBAs

*FOR MANAGED SERVICE PROVIDERS*

Knox MSP Program

Introduction

How-to video

Get started

Firewall exceptions

Before you begin

License management

Features

Navigate the portal

Check your dashboard

Manage customers

Manage administrators

Manage roles

View activity log

Email notifications

Get support

Release notes

FAQs

Glossary

Home

Create a Samsung account

To use Knox Suite, you need to create a Samsung account. If you already have a Samsung account, you can skip to the next procedure.

Your Samsung account provides access to various Knox solutions and tools through the SamsungKnox.com dashboard. Your account also allows you to create support tickets if you are having issues with a product.

A Samsung Account is free and you can create one in just a few minutes.

To create a Samsung account

Go to

www.samsungknox.com

.

Click

Enroll

on the upper right-hand side of the screen.

Enter your business email address.

NOTE

—Personal email accounts, such as Gmail and Hotmail accounts, are not accepted.

If your email address is already associated with a Samsung account, you're prompted to sign in to your Samsung account. Otherwise, you're prompted to create one.

Create a Samsung account.

NOTE

—Follow these steps if you are prompted to create a Samsung account. If you already have a Samsung account, sign in and skip these steps.

a. Accept Terms and conditions

b. Enter your password, name and date of birth

c. Your account has been created. Select Done.

Read and acknowledge the Samsung Knox agreements, and click

Submit

.

Your SamsungKnox.com dashboard appears.

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